PRIVACY Handling of Personal Information
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Company responsible for handling personal information
Name : NTT Com Online Marketing Solutions Corporation
Representative : President and CEO Yoshie Tsukamoto
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Person in charge of personal information protection
Corporate Planning Department, Personal Information Protection Manager
Contact us here
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Purpose of Use
We use the personal information provided by the customers within the scope of the following purposes of use. The purpose of use will be notified to the customers via “email”, “mail”, “Web”, etc. In the event we provide a particular purpose of use in our specific service site or terms of use, use of information is limited only for such purpose.
Type of Personal Information Purpose of Use Personal data the business holds Type of Personal Information (1) Personal information of customers and business partners of our business and services Purpose of Use - Provision (including authorization of access), maintenance, verification, and improvement of our services
- Response to inquiries and complaints from customers, support for customers
- Verification of customer identity
- Providing various information such as notification of and advertisements related to the products, services, customer surveys, campaigns, etc. that we provide, and our sales activities
- Use for announcement and convening of exhibitions and seminars sponsored, co-sponsored, lectured or exhibited by us
- Survey, analysis, aggregation, notification of results, and sending of rewards
- Contact, cooperation, negotiation, performance of contracts, claims for performance, etc. with our business partners in our business and services
- Use as statistical information that does not identify individuals for the improvement of our services or the development of new services
- Analysis of information such as browsing history and purchase history obtained from this site, and use for the provision of our services, advertisement distribution, etc.
- Identifying violation of the terms of use and notifying such users, investigating, detecting and preventing illicit activities such as fraud using services and unauthorized access
Personal data the business holds Held Type of Personal Information (2) Personal information of those who have applied for our recruitment selection Purpose of Use Consideration of applications, interviewing related to recruitment, notification of recruitment results and other related contacts Personal data the business holds Held Type of Personal Information (3) Personal information by surveillance camera Purpose of Use Information security management of entry and exit at our facilities Personal data the business holds Held Type of Personal Information (4) Personal information received based on a consignment contract Purpose of Use Use within the scope only necessary for carrying out consignment works Personal data the business holds Not Held -
Provision of personal information
We will not provide the personal information to a third party except in the following cases.
- With a prior consent from the customer
- In outsourcing within the scope necessary to achieve the purpose of use
- Requested to provide by the laws and regulations
- When it is necessary to protect the life, wellbeing or property of an individual, and it is difficult to obtain a consent of the customer
- When it is particularly necessary to improve public wellbeing or promote healthy child development, and it is difficult to obtain a consent of the customer
- When it is necessary to cooperate with a national or local government in their performing the functions prescribed by laws and regulations, and obtaining a consent of the customer is likely to interfere with the performance of those functions
4.1. Provision (disclosure) of personal information by laws and regulations
We may provide to the minimum extent personal information within the scope of the request if we are requested to provide (disclose) personal information by the relevant authorities based on laws and regulations.
4.2. Provision to third parties in foreign countries
We may provide personal information to a third party in foreign countries. When providing, we will obtain a prior consent and then provide personal information to such a third party in the foreign country.
4.3. Joint use within NTT Group companies
In order to smoothly carry out our business, we may outsource to an NTT group company all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
＜Please see below for joint use of information related to a contact person of business partners at NTT Group companies.＞
About joint use of information related to procurement business partners（external link）. -
Entrustment of Personal Information Handling
We may entrust the handling of personal information in order to achieve the above-mentioned purposes of use. In such cases, we will select companies that are sufficiently protecting personal information in accordance with our own standards, and implement necessary and appropriate measures vis-à-vis selected companies such as concluding a personal information protection contract.
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Procedures for Responding to Requests for Disclosure, etc. of Personal data the business holds
We will promptly respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction/addition/deletion, suspension of use or sharing) regarding the Personal data the business holds we have received from our customers, upon confirming that the requester is the person in question in accordance with the prescribed procedure.
6.1. Organization Name and Representative’s Name and Address
NTT Com Online Marketing Solutions Corporation
Address: 1-5-1 Osaki, Shinagawa-ku, Tokyo 141-0032
President and CEO Yoshie Tsukamoto6.2. Personal Information Protection Manager
Corporate Planning Department, Personal Information Protection Manager
Contact us here
6.3. Purpose of Use of All Personal data the business holds
The purposes of use of Personal data the business holds applicable to each type of personal information are described in the above table of “3. The Purpose of Use”.
6.4. Contact for Inquiries, Comments and Complaints regarding Personal data the business holds
6.4.1. Contact for inquiries, comments and complaints regarding Personal data the business holds
Please contact the following office for any questions or complaints regarding our handling of personal information.
Address: 1-5-1 Osaki, Shinagawa-ku, Tokyo 141-0032 Japan
NTT Com Online Marketing Solutions Corporation
Corporate Planning Department, Personal Information Protection ManagerContact us here
6.4.2. Name of the certified personal information protection organization and contact for resolution of complaints
The accredited personal information protection organization overseeing us is as follows.
【JIPDEC】
Secretariat of Authorized Personal Information Protection Organizations
1-9-9 Roppongi, Minato-ku, Tokyo 106-0032 Japan
TEL: 03-5860-7565Toll-free: 0120-700-7796.5. About the Request for Disclosure of Personal data the business holds
We will respond to requests for notification of the purpose of use, disclosure, correction of content, addition, deletion, suspension of use, deletion, and suspension of provision to third parties of Personal data the business holds from the person or his/her agent. Also, the method of response to the request for disclosure is by providing paper media or electromagnetic records. Please note that we may consult with you individually about the method of response if it requires a large amount of expenses, etc.
6.5.1. Procedure for Request for Disclosure, etc. and Method of Response
If you have any questions for regarding the request for disclosure, please contact us at global-inquiry-om@nttcoms.com.
6.5.2. Handling of Information for Disclosure Request and Response
The personal information obtained in connection with this disclosure application will be handled only within the scope necessary for the request for disclosure, and the submitted documents will be held for two years after we respond to the request for disclosure, and then discarded.
6.5.3. Cases where we cannot respond to requests for disclosure
Please note that there may be cases in which we cannot respond to requests for disclosure, etc. In such cases, we will notify you with the reason.
- When it may harm the life, body, wellbeing, property, or other rights or interests of the identifiable person or a third party
- When it may seriously interfere with the proper implementation of our business
- When it would violate any other law or regulation
- When there are deficiencies in the necessary documents and even if we request correction of the deficiencies, the correction is not made
- When it does not fall under the disclosure target personal information; e.g. personal information entrusted from business partners
- When we cannot confirm that the request is from the person himself/herself
6.6. Measures Taken for the Safe Management of Personal data the business holds
We take necessary and appropriate safety management measures for the prevention of leakage, loss, or damage, etc., and the management of Personal data the business holds. We also supervise our employees and contractors (including subcontractors) who handle Personal data the business holds as necessary and appropriate. The safety management measures for Personal data the business holds are specifically defined in Company’s internal operation regulations, summarized as follows.
6.6.1. Organizational Safety Management Measures
- We clearly define roles of each employee who handles Personal data the business holds and have established a reporting and communication system to the person in charge in case of violation or potential violation by an employee of the Act on the Protection of Personal Information or Company’s internal regulations. We also have a person in charge of handling specific personal information, implementing the same measures.
- We regularly inspect the handling status of Personal data the business holds and conduct internal audits regularly.
6.6.2. Personnel Safety Management Measures
- We regularly conduct training for employees regarding handling Personal data the business holds.
- The confidentiality of Personal data the business holds is described in Company’s office rules.
6.6.3. Physical Safety Management Measures
- In the area where we handle Personal data the business holds, we manage the entry and exit of employees and restrict the equipment, etc. brought in, and implement measures to prevent the viewing of personal data by unauthorized persons.
- We take measures to prevent theft or loss of equipment, electronic media, and documents, etc. that handle Personal data the business holds.
6.6.4. Technical Safety Management Measures
- We implement access control to limit the range of personnel and the personal information database, etc. that handle Personal data the business holds.
- We have introduced a mechanism to protect the information system that handles Personal data the business holds from unauthorized access or malicious software from outside.
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Voluntarily Providing Personal Information
Submission of personal information is at each person’s own will (voluntary). If you do not provide necessary personal information, you may not be able to receive our services properly.
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Last Updated: April 1, 2023
【NTT Com Online Marketing Solutions Corporation】